Schedule a Pickup for Repair

Can't make it to us? We'll come to you. Book a free device pickup anywhere in Nairobi and we'll collect your laptop, phone, or device, repair it, and deliver it right back to your door.

🚗 Free Pickup in Nairobi ⏱️ Same-Day Collection Available 🔒 Safe, Insured Handling

We know getting a broken device to a repair shop isn't always easy — especially when it's the device you'd normally use to get around, work, or stay in touch. That's why Inceptial Systems offers a free pickup and delivery service across Nairobi.

Simply fill out the form below with your location and a convenient time, and one of our technicians will come collect your device. Once it's repaired, we'll deliver it straight back to you — no need to leave your home or office.

Why Schedule a Pickup

🚗

We Come to You

No need to travel — our technician collects your device from your home, office, or any convenient location in Nairobi.

💸

Completely Free

Pickup and delivery are provided at no extra cost — you only pay for the repair itself.

⏱️

Fast Scheduling

Book a slot that works for you, including same-day pickups when our schedule allows.

🔒

Safe Handling

Your device is logged, packaged, and handled carefully from the moment it leaves your hands.

📱

Stay Updated

We keep you informed by WhatsApp at every stage — from pickup to diagnosis to delivery.

🏠

Delivered Back to You

Once repaired and tested, we bring your device back to the same location — or wherever suits you.

How Pickup Works

1

Book Online

Fill in the form below with your details and preferred pickup time.

2

We Confirm

Our team confirms your pickup slot over WhatsApp or a phone call.

3

We Collect

A technician arrives at your location to safely collect your device.

4

We Repair

Your device is diagnosed and repaired at our workshop, with updates sent to you.

5

We Deliver

Once repaired and tested, we return your device to your doorstep.

Devices We Pick Up

Laptops Desktops Smartphones Tablets Gaming Consoles Cameras Printers Other Electronics

Good to Know Before Booking

📋 Pickup Tips

  • Have your device charged or bring the charger along, if possible.
  • Back up any important data beforehand if your device is still functional.
  • Share the exact pickup address and a reachable phone number for smooth coordination.
  • You'll receive a confirmation and a receipt for your device once it's collected.
  • Pickup times are typically confirmed within a few hours of booking.

Book Your Pickup