Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Disclaimer:

Shipment Processing Times

All Orders are processed within 2-3 Hours within Nairobi and 24 Hours to destinations outside Nairobi. Orders are not shipped or delivered on weekends or holidays.

If We are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact You via email or telephone.

Shipping Rates & Delivery Estimates

Shipping charges for Your Orders will be calculated and displayed at checkout.

Overnight delivery is only available for Orders with delivery addresses outside Nairobi.

Delivery delays can occasionally occur. We will follow up and ensure your goods reach you in the minimum time possible keeping you informed all the way.

Inceptial Systems ships to addresses within Kenya and East Africa only.

You will receive a Shipment Confirmation Email/Text once Your Order has shipped containing your tracking number(s)/Waybill. The tracking number will be active within 24 hours.

Inceptial Systems is not responsible for any charges, customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes).

Inceptial Systems is not liable for any products damaged or lost during shipping. If You received Your Order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.